Shopper using an interactive product kiosk

OmG Retail iQ · Experiential Technologies

CX Tech

Connect fixtures, digital touchpoints and store operations to create a more useful shopping experience. Explore options to match your format, customer journey and existing systems.

Connected touchpoints

Connected touchpoints for a more useful retail shopping journey

Interactive Product Kiosks retail technology reference
01

Interactive Product Kiosks

Touchscreen product discovery, catalogue browsing and assisted selling, integrated into the fixture and store journey.

Smart Mirrors & AR Try-On retail technology reference
02

Smart Mirrors & AR Try-On

Mirror and augmented-reality experiences for product exploration, with display positioning and space planned around the customer interaction.

Lift & Learn Displays retail technology reference
03

Lift & Learn Displays

Product-triggered displays that connect a physical item with on-screen information, comparisons or demonstrations.

QR & NFC Shopping Journeys retail technology reference
04

QR & NFC Shopping Journeys

Scan or tap touchpoints for product information, care guides, extended ranges and connected shopping journeys.

Queue & Assisted Checkout retail technology reference
05

Queue & Assisted Checkout

Queue displays, service touchpoints and assisted-checkout interfaces to help customers move through the store smoothly.

Footfall & Journey Analytics retail technology reference
06

Footfall & Journey Analytics

Store-entry counts, dwell-time and movement insights to inform layout and merchandising decisions, with privacy requirements considered during planning.

Digital Shelf Labels retail technology reference
07

Digital Shelf Labels

Electronic shelf-label integration for clear product and price communication, coordinated with shelf design and store systems.

Feedback & Loyalty Touchpoints retail technology reference
08

Feedback & Loyalty Touchpoints

In-store feedback and loyalty interfaces that make it easy for customers to share their experience or connect with the brand.

We live by one line: Making every brand-comm right.

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Share your customer journey, store format and goals. We’ll design a tailored CX solution around your needs.

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